Terms of Service

Škojo d.o.o.

Ulica borova 1

31000 Osijek
OIB: 22553687465

Reservation and Payment

To reserve accommodation at Villa Parenzo, a 30% deposit is required, or the full amount if booking 30 days or less before the date. The remaining 70% of the total amount must be paid 30 days before arrival.

On-site, the guest pays a deposit of 300.00 euros, which is refundable if no damages are found in the accommodation.

The reservation is considered valid upon receipt of payment.

All prices are expressed in the currency determined by the villa owner and are subject to applicable taxes and fees at the destination.

On our web shop, you can make a one-time payment via MASTERCARD, MAESTRO, VISA, and DINERS cards.

Payment can also be made to our bank account. Bank Transfers: Account Holder:
Škojo d.o.o.
Zagrebačka banka d.d.
IBAN: HR8223600001101414300
S.W.I.F.T. CODE: ZABAHR2XXXX

In case of cancellation, our cancellation policy applies, as stated during the reservation.

Cancellation Policy: A reservation can be canceled with a refund if done 30 or more days before the agreed date. The guest will be refunded the total deposit of 30% or the full amount if paid.

If the full amount of the accommodation is not paid within the specified time, we reserve the right to cancel the reservation without refunding the deposit. Before canceling, you will be informed in time about the payment deadline.

For no-shows (without prior cancellation) on the reserved date, the guest pays 100% of the total amount.

Depending on how it was paid, the amount will be refunded to the guest's credit card or transaction account.

Accommodation Rules

Guests are obliged to use the accommodation appropriately and respect the villa's rules and regulations posted in the house rules found in each villa.

Guests are responsible for keeping the accommodation clean, tidy, and undamaged.

A guest who intentionally or unintentionally causes damage to the property must compensate the host for the full amount of the damage.

Guests are required to take care of their belongings and valuables left in the accommodation unit as the host is not responsible for their possible disappearance.